Q: What is your advantage?
We have 23 years of experience as a trusted manufacturer. We feature an 80-person engineering team capable of designing and developing tailored configurations according to customer needs. In addition, all core products, including shuttles, AGVs, AMRs, and their software systems, are developed and manufactured in-house.
Q: Are you a manufacturer or trading company?
We are a Full-stack Solution Provider & Core Equipment Manufacturer. Aside from manufacturing the storage racks, we develop and manufacture all other core components like shuttle carts, AGVs, and integration software to guarantee flawless system compatibility.
Q: What services do you offer?
1) Inquiries related to our products or pricing will be replied to within 12 hours.
2) Well-trained and experienced staff to address all inquiries in fluent English.
3) Professional OEM & ODM services to customize and design racking systems.
4) Access to highly experienced engineers to draft the best industrial warehousing solutions.
Q: How do we purchase your products?
The general purchase path includes: Design drawing phase, Drawing confirmation, Quotation offer, Proforma Invoice (PI) issuance, PI confirmation, 30% deposit payment, Product manufacturing, Quality Control (QC) inspection, Balance payment, and Shipping.
Q: Do you have a MOQ (minimum order quantity) limitation?
No strict MOQ is required, though purchasing in volume guarantees better pricing. For standard products, we recommend ordering in quantities that fit at least one 20ft container (approximately 15 tons) to optimize logistics costs.